Company Details
Our platform operates as a fully licensed online casino, ensuring compliance with all legal and regulatory requirements in the United Kingdom. We prioritize security, transparency, and responsible gaming, providing a fair and trustworthy environment for our users.
Who are we?
Our company is a dedicated provider of online casino services, offering a wide range of games and betting options. Freshbets.uk is built on a foundation of fairness, reliability, and customer satisfaction, ensuring a premium experience for all players.
We operate with a focus on innovation and responsible gaming, continuously improving our platform to meet industry standards. Our team works to provide seamless access to a variety of casino games, ensuring a secure and enjoyable gaming environment.
Our Mission
Our mission is based on the following principles:
- Player Protection: We implement advanced security measures to safeguard user data and transactions, ensuring a safe gaming experience.
- Fair Play: All games on our platform operate under strict regulatory oversight, using certified random number generators for fairness.
- Responsible Gaming: We provide tools and resources to promote responsible gambling, allowing players to set limits and access support when needed.
- Regulatory Compliance: Our operations adhere to all relevant UK laws, ensuring accountability in every aspect of our service.
- Customer Support Excellence: We prioritize responsive and professional assistance, providing reliable support through multiple communication channels.
Our Team
Freshbets.uk is structured into key departments, each responsible for maintaining the integrity and efficiency of our platform.
- Compliance & Security – John Reynolds (Head of Compliance): Ensures regulatory adherence, fraud prevention, and player data security.
- Customer Support – Sarah Mitchell (Support Manager): Oversees customer inquiries, dispute resolution, and service efficiency.
- Game Development & Partnerships – David Clarke (Head of Gaming): Manages relationships with software providers and game integration.
- Finance & Payments – Emma Richardson (Finance Director): Handles transaction security, payment processing, and financial reporting.
- Marketing & Affiliates – James Foster (Marketing Lead): Develops promotional strategies and oversees affiliate partnerships.
Each department functions under experienced leadership, ensuring the continuous improvement and reliability of our platform.
We Invite You to Our Office
The Freshbets.uk team operates from a dedicated office space in London, ensuring coordination of all business operations.
Our office is located at:
The Outward Bound Trust, 207 Waterloo Rd, London SE1 8XD, United Kingdom.
