Cookies Policy and Privacy
Freshbets.uk is committed to maintaining user privacy and data security. Cookies are used to enhance user experience, improve website functionality, and analyze visitor interactions. All data processing practices comply with applicable legal requirements.
Information We Collect
Our platform collects and processes specific types of user data to maintain account security and provide personalized services:
- Account details, including username, email address, and registration date.
- Payment transaction records, excluding sensitive financial data stored by third-party processors.
- Technical data, such as IP address, browser type, device information, and operating system.
- Interaction data, including site usage, login timestamps, and game activity.
- Customer support communications, such as chat logs and submitted requests.
This information is securely stored and used only for operational, security, and regulatory purposes.
Why Do We Use Cookies?
Our platform uses cookies to improve website functionality, enhance user experience, and maintain security. These small text files store data that helps optimize performance and personalize interactions.
The types of cookies used include:
- Session cookies: Maintain login status and enable smooth navigation.
- Analytical cookies: Track user behavior to improve site performance and usability.
- Security cookies: Detect and prevent fraudulent activities.
- Preference cookies: Save language settings and other user preferences.
- Marketing cookies: Deliver relevant promotional content and tailored advertisements.
Users can adjust their cookie settings through browser preferences or opt-out options provided on the platform.
Sharing Your Information
User data is processed in compliance with regulatory requirements and is never sold to third parties. Information is shared only when necessary for operational, security, and legal purposes.
In certain cases, regulatory authorities may require access to data to ensure compliance with applicable laws. Additionally, service providers involved in payment processing, customer support, and security management handle specific user details under strict confidentiality agreements. All data transfers are conducted through secure channels, adhering to industry-standard privacy measures.
Your Rights
Users have several rights concerning their personal data, including:
- Access to stored personal information and the ability to request a copy.
- The option to correct or update inaccurate details in their account.
- A request for data deletion, subject to applicable regulations.
- Restricting data processing or objecting to its use for marketing.
- Withdrawal of consent for non-essential data collection at any time.
To exercise any of these rights, users may contact our support team through official communication channels.
Managing Cookies
Users can control their cookie settings by adjusting browser preferences. Most browsers allow blocking or deleting cookies, though some website features may be affected.
Opt-out options for third-party analytics and advertising cookies are available through respective service providers. Our platform provides cookie management settings for users who prefer to disable specific tracking technologies.
Changes to This Policy
Our company may update this policy to reflect regulatory changes or improvements to data protection measures. All modifications will be posted on the website, with continued use of the platform indicating acceptance of the updated terms.
Users are encouraged to review this policy periodically to stay informed about data handling practices and privacy safeguards.
